TESTIMONIALS

M Lucking & Sons Testimonials

M Lucking & Sons are proud of the service we provide. Following are testimonials we have received.

M Lucking & Sons are proud of their reputation throughout Essex. At a time in life that is so often very difficult we believe in doing our utmost to help you and your family. 

Below are a number of testimonials from our families directly and through Facebook and Google.

Facebook Reviews

M Lucking & Sons
0
Based on 0 reviews
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Google Reviews

M Lucking & Sons
5.0
Based on 50 reviews
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Virginia Buckley
Virginia Buckley
09:34 08 Sep 25
Without hesitation we chose M Lucking & sons again, this time for my mum’s funeral. My dad passed away in October 2021. As expected Roy was superb in supporting us through the process. Both him and his team were respectful and highly professional on the day. They provide an impeccable service and we highly recommend this family-run business.
theophilus ajetunmobi
theophilus ajetunmobi
11:23 25 Aug 25
Simone
Simone
13:04 15 Aug 25
Darren and the entire team at M Lucking & Sons were absolutely outstanding from start to finish. Living out of the area, I wasn’t sure who to trust with my dad’s service, but they exceeded every expectation. Communication was effortless, and Darren treated us with genuine kindness, compassion, and professionalism during such a difficult time. Their care and attention to detail brought us real comfort, and I couldn’t recommend M Lucking & Sons highly enough.
jo mclachlan
jo mclachlan
17:18 13 Aug 25
All the family would like to thank Darren and his team for their excellent service,our mum would have been so pleased with how everything went.Darren was so kind and helpful and was there for us through the whole process, can’t thank him enough.Would highly recommend xx
Julie Scrafton
Julie Scrafton
11:58 07 Aug 25
Thank you so much Darren and the team at Lucking & Sons for the funeral arrangements for my daughter. My first time arranging a funeral on my own. From the time I contacted them they talked me through everything and nothing was too much trouble. They were so respectful, I knew my daughter was in safe hands (thats really important when emotions are so raw). Every question asked was answered. Attending the office, there was a warm and considerate welcome The place itself is really lovely, even down to the room you sit in to discuss arrangements, its a lovely cottage style, small living room and makes you feel at home (that was so much nicer than a clinical office). They were so thoughtful and kind during such a distressing time. I felt like I could just be myself and ask whatever I needed. They remember details and on the day of the funeral you feel like friends have turned up. It is a very personal service. They can arrange it all for you, down to the celebrant and music, photos etc.Also I was pleasantly suprised at the cost for such a High End service.I highly recommend them and can see why they have been in business for over 300 years! What a wonderful piece of history in Chelmsford this company is.
Tina Franklin
Tina Franklin
13:46 09 Jul 25
A heartfelt “thank you” to Darren, Roy and all the team at M. Lucking & Sons. I truly appreciate your professional, yet compassionate, efficient yet inconspicuous support while dealing with the sad death of my husband. From collection at the Nursing home to the Burial , your company have been outstanding, I have felt in such capable hands throughout the journey. I would have no hesitation in recommending your Company , and can absolutely see why you have been in business for 390 years.
Stuart Moore
Stuart Moore
06:36 30 Jun 25
Gran and our whole family received exceptional care and support from Roy and the team at M Lucking & Sons. From the moment she was collected at the care home through to the funeral, and immediately afterwards, we received the highest standard of service – professional and dignified at all times. We received caring and compassionate communications and advice and felt really well supported and in safe hands. At such a difficult time, this made our grief and sorrow easier to bear. This is the second time we have used M Lucking & Sons and we highly recommend them.
Rebecca Smith
Rebecca Smith
09:38 29 Apr 25
I would like to thank Roy for you all did and have done for my family, from start to finish of my little brothers funeral was beautiful the service and support you provided for my family was 5 star, su who took the service she was brilliant what was a very sad day there was some laughterOn behalf of my family we would like to say a big thank you to everyone who made yesterday go so wellKind regardsRebecca smith
Terry Wise
Terry Wise
09:57 05 Apr 25
M.Lucking were chosen by myself & family with the recent loss of my dear wife Teresa ( Tracy) , nothing was too much trouble , can’t thank them enough , they arranged everything to our satisfaction, the celebrant they arranged to carry out the service made it that much easier to bear , so thank you all…….We used M.Lucking in the past , many years ago to carry out the funeral of the late mother in law with great satisfaction .
Olivia Fantoni
Olivia Fantoni
11:03 03 Apr 25
Thank you to M Lucking & Sons for their professionalism, great kindness, and support throughout the entire process. They handled everything with care and attention to detail, making a difficult time much easier. I highly recommend their services. Thank you so much.
Mel J
Mel J
15:55 02 Mar 25
Roy and the rest of the M Lucking & Sons team helped us on the difficult journey of saying goodbye to my Dad. No question was too much, and they very much guided us through the whole process with kindness and understanding.Writing a review for help with a funeral feels unnatural, but if this review gives people some comfort in their choice of undertaker, then it’s worth it. I would recommend M Lucking & Sons without question.
Anne Rose
Anne Rose
16:22 25 Feb 25
Darren and his team handled my husband’s funeral arrangements with the utmost understanding, care and support. What was a sad time for me and my family was eased by the gentle way in which everything was dealt with from start to finish. My husband couldn’t have had a better send-off.
Grace Sullivan
Grace Sullivan
10:12 16 Feb 25
We can’t thank, praise and recommend M Lucking & Sons enough following my nan’s passing.Darren was amazing from the very beginning; in organising for my Nan to be picked up from the care home on the Sunday before Christmas, to guiding us through the options available for her funeral, and then on the day, he was that reassuring, comforting and supportive presence we didn’t know we needed – it felt like he was part of the family.A BIG thank you to Darren and the team for all your help and support at a time where we all felt lost.
Emma McCall
Emma McCall
12:00 02 Dec 24
Darren and his team were amazing. They managed to make me and my family feel comforted and cared for and provided such an amazing service for Mum.They accommodated our requests effortlessly and paired us with such a perfect celebrant.We can’t thank them enough.
Ann Levett
Ann Levett
08:42 09 Nov 24
M. Lucking & Sons have been superb in their support when my brother in law passed away in September 2024. Darren and his team were very kind, sympathetic and understanding of the family’s needs. Having them there to help the family made the experience much more bearable. I can’t praise them highly enough.
Christina Mann
Christina Mann
13:54 02 Sep 24
I cannot recommend Darren and the team at M Lucking & Sons enough. They guided us throughout the process of arranging dad’s funeral making it as easy as possible at this difficult time. They showed kindness and respect throughout and gave dad the send off he deserved.
Donald
Donald
09:23 22 Aug 24
Fortunately, we hope, in life we don’t have to go through this experience very often. When my mum passed away it was a saturday afternoon and the body had to be taken from the care home immediately. They had no way of keeping her. I was desperate to find a funeral director to help. I found Lucking and sons on internet and was so lucky. Darren told me not to worry he would take care of everything. And he did.I can’t thank him enough for his kindness, professional advice and all the help that he and his team gave me during this difficult time.Darren THANKYOUMy best and kindest regardsDonald
Clive Maughan
Clive Maughan
12:36 22 Mar 24
I can’t recommend M. Lucking & Sons enough, their support and service was excellent. Darren dealt with my mother’s funeral and was excellent support. Introducing me to Guy our minister for the cremation service, arranging the meeting at his office on a Saturday morning for me as I was travelling.The service on the day was excellent everyone showed a lot of compassion, the finer details such as bowing and not rushing the service makes it all the more special.They also arrange a webcast so my mother’s older brother in America could watch the service live.Overall an exceptional service from this team.
gloria bradford
gloria bradford
13:01 20 Mar 24
Thank you so much for all your help and understanding, from coming out after midnight, when my husband died, to making everything the way he would have wanted it with his funeral and service. Very much family orientated, but so professional. Once again many thanks from myself and my family.
Julie Byrne
Julie Byrne
15:38 30 Dec 23
I can’t recommend M. Lucking & Sons enough. Their attention to detail with Darren on that first meeting to ironing out issues with mum being in Cambridge and Luckings travelling to get her back to Essex for us.Their attentiveness with their follow up calls right up to the day before my mums funeral has been outstanding – alleviating any unnecessary stress we may have felt. We were looked after perfectly.Thank you.
Jackie Dryhurst
Jackie Dryhurst
14:42 18 Jul 23
Having recently lost my husband, my family and I were somewhat daunted by then having to make the funeral arrangements, but Darren, Roy and all the team at Lucking & Sons were wonderful and guided us every step of the way. They were very caring and nothing was too much trouble. Everything went smoothly and I cannot fault them for their attention to detail. I would have no hesitation in recommending them.
RK L
RK L
08:42 06 May 23
Darren dealt with my father’s funeral from start to burial. I am sad to have lost my father, but the whole team at M Lucking&sons were exceptional, they are kind, very respectful, everything was managed really well, taking most of the stress off me, on the day everyone showed alot of compassion, the finer details such as bowing and not rushing the service makes it all the more special. Many thanks to the celebrant Peter as well. Overall my family and myself rate this provider as outstanding. A very heartfelt thank you and appreciation to you all. Rennie.
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Thankyou Cards

“On behalf of the family & myself I thank you so very much for all the sympathetic help & patient support you have given these past weeks. Many Thanks once again.”

“Thank you again for yesterday. My family were very grateful for the way you all dealt with everything and we were very pleased with how smoothly everything ran yesterday.I felt it was a very fitting send off for my mum and we appreciated everything Lucking & Sons did for us.”

“Thank you both so much for your expert care and dedication shown to us, on our very sad loss. Everything went so well and just what my Mother wanted and wished for. I know see would have been so proud. Thank You So Much.”

“We would like to thank you for your service, full of compassion and professionalism from the first telephone call and throughout. We had total confidence in you.”

“In our time of sadness we all appreciate your kindness and professional way that was shown to us.”

“I am writing to thank you for the very professional way and also sympathetic manner you and your team carried your duties for my husband Peter’s Funeral. I most definitely will recommend your services. Again thank you.”

“Many Thanks for all you did at Mum’s funeral in such dreadful weather. Please pass on my thanks to all your colleagues who also did so much to make the occasion run so smoothly. I really appreciate your help and kindness in making mum’s last journey so trouble free.”

“My two Daughters and I would like to express our sincere thanks and gratitude to your staff for all of the arrangements relating to Linda’s Funeral. We would particularly wish to thank Darren for his listening ear and careful attention to every detail ensuring that our wishes regarding Linda were carried out in a caring and dignified manner.”

“Thank you for the dignified and respectful service you provided for my Late Mothers funeral arrangements. We appreciate all your help and support during such a stressful time.”